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As a small business owner, you’ve worked many long hours and worn many hats. When you first started your business, you probably needed to do, be involved in, or manage every aspect of operations and decision-making, including complex processes, such as accounting or IT. But today’s world has changed traditional IT services, which are now increasingly specialized and segmented.
IT spans the areas of cybersecurity, cloud processing, accessibility, and remote work, and so much more. Even if you know your way around a computer or have an IT person on staff, your small business needs the support of a broad base of industry experts who are up-to-date and experienced in the latest technology. No one person, not even one internal IT person, can fully and proactively manage the entire world of IT services that your business requires.
Small business owners should consider the following when it comes to their IT needs and support.
Analyze the hours spent and expenses paid on maintaining your company’s devices and computers. Have you experienced any security breaches and downtime, or have you lost out on business opportunities because of downed systems? Consider the immediate costs when something breaks, when instead, you could have around-the-clock, proactive maintenance. Now consider how that impacts your small business budget and the actual costs of disrupting your day-to-day business needs and activities.
Cybersecurity should top the list. Cloud computing, remote work, and constant, up-to-date accessibility to company files, data, and information is next. Then, you need to focus on maintaining your computer infrastructure. From there, you should meet with several different managed IT service providers to evaluate their approaches and determine what additional services your small business will require moving forward.
Businesses need to organize information and communicate across internal teams, clients, and suppliers, through meetings, video and telephone calls, and email. The ability to securely communicate, collaborate, and facilitate digital and face-to-face discussions are paramount to any business, regardless of size. Your business needs to be prepared for new ways of working and communicating, as well as modern-day shifts and changes, with reliable and consistent communications across email, telephone communications, video conferencing, and more.
As a small business owner, you know you need to work with people you can trust. That also goes for your IT services provider. Any IT services provider should demonstrate how they can facilitate your business growth through technology and work with you as your technology and business needs evolve and change.
When it comes to your business’s IT needs, outsourcing to a managed IT service provider is essential for small business owners. The cybersecurity and technology expertise required is best left to the experts, so you can focus on running your business.
Small businesses deserve and require the same level of quality in IT services as those of large enterprise corporations. Through BlueCentral, we provide comprehensive managed IT services at an affordable, monthly rate that is scalable to your unique business size, industry, and goals.
At MidnightBlue, our focus is on keeping your small business secure, backed up, and running 24/7, so you can focus on running your business. Contact us today to talk about managed services and IT solutions that make the most sense for your business.