Tailored IT Solutions for Pittsburgh Businesses
At MidnightBlue, we understand the unique challenges businesses in Allegheny County face, particularly when it comes to the need for fast and efficient service despite Pittsburgh’s traffic challenges and geographic complexities. Our strategic location lets us quickly service key areas, including Pittsburgh, Robinson, Imperial, and Oakdale. And with the recent expansion of Route 576 and the continued development of the Southern Beltway, we can provide prompt and competent services across the region. Our extensive services are crafted to adapt to your business’s growth, guaranteeing that your infrastructure remains secure and effective.
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Why Choose MidnightBlue for Pittsburgh IT?
There’s a reason we have a 97% client retention rate for our managed clients. We’re passionate about customer support and committed to delivering on our “Always On” mission, providing end-to-end IT solutions and a customer experience that goes beyond the norm. Here’s why our clients continue to choose MidnightBlue.
We’re Focused On What We Do Best
We’ve built our services around our specialty, providing IT support for companies with 20-70 users or employees, especially those with little to no IT staff or needing co-managed IT services.
Services Tailored to Highly-Regulated Industries
We specialize in serving regulated industries that require higher levels of security and sophisticated tech and processes, including Financial, Legal, Healthcare Services, Insurance, Engineering, and Logistics.
Employee Background Checks
All our employees undergo rigorous background checks to ensure the highest security and trust.
US-Based Staff
All our staff is based in the US and local to the Pittsburgh area, ensuring no outsourcing and maintaining the quality of our service.
Try Us for 60 Days Risk-Free
If you’re not completely satisfied in your first 60 days of service, we’ve made it easy to opt out—no strings attached.
End-to-End IT Solutions. Fanatical Customer Support.
On-Premise, Voice, and Cloud Solutions, All Supported by Our Exceptional Team.
Managed Services
Managed Services
Focus on your core business and let us handle your IT, from network management to software updates and helpdesk services.
- Remote Monitoring & Management (RMM)
- Software Updates & Patch Management
- Help Desk Support
Cloud IT Services
Cloud IT Services
Expert support for applications, data, and IT resources in the cloud, increasing your scalability, flexibility, and cost savings.
- Software-, Platform-, & Infrastructure-as-a-Service
- Cloud Storage
- End-to-End Network Security
- Integrations, Automations, & APIs
- Disaster Recovery & Business Continuity
Infrastructure Security
Infrastructure Security
Protect your essential IT infrastructure, including hardware, software, networks, and data from physical or cyber threats.
- Network & Endpoint Security (Firewalls, VPNs, Antivirus, etc.)
- Network Performance & Optimization (SD-WAN, Quality of Service, etc.)
- Identity & Access Management (IAM) (Multi-Factor Authentication, Single Sign-On, etc.)
- Physical Security (Security Cameras, Controlled Access, etc.)
Data Backup & Recovery
Data Backup & Recovery
Ensure all critical company data is backed up and easy to restore after accidents, cyberattacks, or other data loss disasters.
- Data Backup & Redundancy
- Rollbacks & Cleanups
- Disaster Recovery Planning
- Testing, Simulation, & Continuous Monitoring
Support & Maintenance
Support & Maintenance
Ongoing technical support and maintenance services ensure that IT systems are running efficiently and issues are resolved swiftly.
- Help Desk & Remote Support
- Scheduled, Preventative, & Corrective Maintenance
- Patch Management & Software Upgrades
- Hardware Repairs & Replacements
Cybersecurity Solutions
Cybersecurity Solutions
Protect against cyber threats like malware, ransomware, and phishing via security audits, threat monitoring, and incident response.
- Risk Assessment (Scans, Tests, & Audits)
- Threat Prevention (Firewall, Antivirus, Email Security, etc.)
- Identity & Access Management (Multi-factor Authentication, Access Control Systems, etc.)
- Data Backup & Recovery
- Network & Endpoint Security
VoIP Phone Services
VoIP Phone Services
Internet-based telephone communications that can be more cost-effective and feature-rich compared to traditional phone lines.
- VoIP Hardware & Software
- Call Management (Call Forwarding, Call Waiting, Caller ID, Voicemail, IVR)
- Quality of Service
- Encryption & Access Controls
- Support & Maintenance
Custom Solutions
Custom Solutions
Tailored IT solutions designed to meet specific business needs, from custom software development to specialized IT consultations and integration services.
- Assess & Plan
- Design
- Develop
- Implement
- Training & Support/Maintenance
About MidnightBlue
IT threats don’t take breaks, and neither does MidnightBlue. With over 15 years of managed IT experience, we’ve helped countless small and mid-sized businesses and know the unique pain points of our clients. We’re always on, providing our clients with rigorously tested services, advanced solutions, and a best-in-class customer service experience whenever you need it. Our systems run 24/7 for constant security threat monitoring, and by keeping up, staying alert, and staying in touch, we’re never caught off guard.
It’s built into our wiring: always vigilant, always proactive, always helpful, always on.